Need Help?
Access personalized configuration and troubleshooting articles, log in with your Hosted Email.
If you have the email's password use the following link for help setting up your email:
https://emailhelp.rackspace.com/
Manual configuration settings
If the Email Help Tool doesn’t offer instructions for your mail client or if you want to set up your client directly, you can manually configure your email client or device by using the settings in this section.
To learn more about the differences between IMAP and POP, see IMAP and POP mail protocol comparison. We recommend using IMAP for the incoming mail connection.
Server settings
The following server settings provide a secure connection by using Secure Sockets Layer (SSL):
| Protocol | SSL server name | SSL port number |
|---|---|---|
| POP3 (incoming) | secure.emailsrvr.com | 995 |
| IMAP (incoming) | secure.emailsrvr.com | 993 |
| SMTP (outgoing) | secure.emailsrvr.com | 465 |
